Frequently asked questions
Can you accept a cheque or bank transfer?
Yes we do. Bank transfer has the lowest transaction fees. We accept local cheques and will self-collect at your convenience. As banks take ages to process foreign cheques, we recommend bank transfer. Please email email@example.com for our bank details.
I understand that you accept USD through Stripe or PayPal and SGD through clicking the photos? I would like to donate in Euros or another currency?
Social Creatives adopts USD for international audiences. You may proceed to www.paypal.me/socialcreatives where you are able to change the currency to your preferred choice. Alternatively, please email firstname.lastname@example.org and we will create a special page for you to donate in your preferred currency.
What is your current project or ongoing effort?
Social Creatives planned to embark on our first monumental mural of 11 levels high artwork through an Arts for Peace initiative in Nairobi, Kenya. We planned to create a large public artworks about the United Nations' Sustainable Development Goals in particular women empowerment and environmental sustainability. This is an effort in-line with African Union’s Silencing The Gun strategy where children and teenagers do decent work instead of going into violence. We hope to engage 3000 people who are poverty stricken and provide them temporary income through arts creation. The extent of this proposal is based on stages and support earned. The working proposal is available upon request to email@example.com
This project was to be launched earlier 2020 but faced Covid19 challenges. It is much needed for life after restrictions and a sense of inspiration and colours into society. Covid19 lock-downs led to domestic abuse and violence to females. This project aims to add feelings of hope and colours of life to hundred of thousands of people and is located in city centre to be a national focal point or tourist attraction. The location received 100/100 by Trip Advisor for its location.
Are you a charity? Please provide your charity profile
Our Charity Profile is found on www.charities.gov.sg which is a government regulated website.
Why are you not on Giving.SG (a government donation site for Singapore charities)
Social Creatives is on Giving.sg, previously known as SG Gives, as well as redirected Social Creatives website for it. Giving.sg does validate charities and we our profile there is
However, Social Creatives has migrated to an independent server and donation site for better clarity of our efforts. Moreover, we have received feedback that donations through Giving.sg is not immediate and they take about 7-10 days to channel donations to Social Creatives while a profile needs to be made before someone is able to donate and that is less convenient.
How do I know my donation went through and how much of the money actually goes to Social Creatives?
You will receive an immediate email confirmation. The full amount after transaction charges will aid Social Creatives.
The transactions via Stripe or PayPal charges about 4.4% and $0.30 per transaction.
The transactions of donating through photographs are
What will the money be used for?
The money will be used for our efforts, subsidy for projects and operations.
Why is the preset amount in or Donate (PayPal) of $1000 and not in Donate (Stripe) ?
We welcome any amount. This is a technical issue. Due to the in-built app that allows transactions, there is a needed preset amount for PayPal features. Donors may donate in multiples of $1000 or simply type their preferred amount. The preset amount is not needed for Stripe and hence the preset amount is $0 for the donor to specify the amount.
Why is the amount in Donate (Stripe) or Donate (PayPal) in USD while donate through photos are in SGD?
Social Creatives has a wide audience and has global outreach. This website allows donation in USD through Stripe or PayPal as well as SGD through the photos selection.
I am not able to donate $5000 as a bank error occurred?
Please contact your bank to increase your limit for online-shopping. Most bank default limit is $3000. You may try to make two $2500 donations.
I want to donate for an amount other than the amount listed?
Please use Donate (Stripe) or Donate (PayPal). Alternatively, please select a denominator i.e $50 multiples/quantity. In the follow up page after clicking the photo, select the multiplier to your desired amount.
How are you non-profit charity?
Social Creatives Ltd is a company limited by guarantee registered in the Republic of Singapore.
How are you a charity?
Most arts organisations are charities. Even the Esplanade is a charity. However, compared to most arts organisations- Social Creatives does programme that are more social impact or public benefiting through our murals, art in welfare organisation and even one room flats.
I am a group of students, can we share your donation drive ?
We very much welcome that and will be happy if you are able to share our effots to as many people as possible. We also welcome donation drives in companies too. For more information, please email- firstname.lastname@example.org
If you are a social enterprise, why are you a charity?
Social Creatives does not brand ourselves as a social enterprise due to differences of views of social enterprise and social business to its regulators as well as different international definitions. World Toilet Organisation, the most acclaimed social enterprise of Singapore is a charity. Most non-profit arts groups adopt social/creative enterprise models for sustainability or specific projects such as selling theater tickets.
Is tax-deductibles offered ?
For donations and sponsorship without benefit above $10,000 and from (its people or business entities of) the United States of America, United Kingdom, European Union Countries are eligible for tax deductibles/relief receipts through fiscal sponsorship subject to their respective laws and regulations as well as requirements of the fiscal sponsor. Please email email@example.com for more information.
Social Creatives is unable to offer tax deductibles in Singapore as their public policies do not provisions for tax deductibles for global nature of activities despite our efforts relating to the United Nations Sustainable Development Goals.
What are the requirements of the fiscal sponsor?
On top of projects reporting and internal activities documentation that Social Creatives will have with the fiscal sponsor, there are two main requirements. It is donations should reach the fiscal sponsor first who will channel the funds and Social Creatives needs to have $100,000 of committed donations. We have yet to reach that amount and hence, pending fiscal sponsorship.
I would like to state the usage for my donation
All donations are for general use of Social Creatives. Additional internal coordination costs are incurred if we adhere to every donor of smaller amounts. For donations above $10,000 and if the donor request for specific usage, please kindly email firstname.lastname@example.org
I would like to be acknowledged for my donation in your collaterals
Due to data protection and confidentiality of donors, Social Creatives from 2018 will acknowledge donors upon request based on their contributions. There are some individuals or companies that wants privacy and Social Creatives is very respectful of that.
I will donate more if I can be acknowledged
Based on contribution amount, Social Creatives has offered (a) mentioned on website (b) mentioned in printed collateral (c) mention on plaque beside artworks (d) customized t-shirts with logos during events (e) mentioned or logo placement on the wall or plaque (f) strategic logo placement (g) exclusive painting sessions to invited guests of donor (f) a thank you customized artwork. Please email email@example.com and we will try our best to engage you further
Can I get a refund of donation?
Unfortunately, all donations received are final. We are sorry to hear about your change of mind.
Why is there a .weebly of the website address?
Weebly is a free online website creator. Social Creatives is cost effective by not adopting domain and server charges.
Please contact us at firstname.lastname@example.org for more info